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Policing Patient Schedules

By KUSAWebteam

  • VA Directive About Electronic Wait List (EWL)

    VA Directive About Electronic Wait List (EWL)
    Veteran’s Health Administration directive 2010-027 says the Electronic Wait List (EWL) is the official VHA wait list. It is used to list patients waiting to be scheduled.

  • Desired Appointment Date For Patient on Unofficial Wait List.

    Desired Appointment Date For Patient on Unofficial Wait List.
    Desired sleep study appointment date for first patient listed on the sleep clinic’s unofficial wait list. Names of patients and SSNs removed to protect veterans' medical privacy rights.

  • Email From VA Office Regarding Univeral Use Of EWL.

    Email From VA Office Regarding Univeral Use Of EWL.
    Email from Denver VA Hospital Administrative Office telling scheduling staff there must be universal use of the Electronic Wait List (EWL)

  • Unofficial Wait List Discovery.

    Unofficial Wait List Discovery.
    As a part of ongoing quality control reviews, VA official say they discovered that the Sleep Lab was tracking patients waiting for care on an unofficial list. The list contained 508 names. That information was immediately placed on the EWL.

  • Appointment Slot Granted To Patient On Unofficial List.

    Appointment Slot Granted To Patient On Unofficial List.
    First appointment slot granted to a patient on the unofficial sleep clinic wait list.

  • Action Notice From Denver VA Administrator

    Action Notice From Denver VA Administrator
    Denver VA top administrator tells 16 top clinics that they need to take immediate action to fix the backlog of specialty clinic consultation requests.

  • National VA Scandal Erupts.

    National VA Scandal Erupts.
    National VA scandal erupts. Phoenix VA director put on leave after allegations of a secret wait list and patients’ deaths at Arizona hospital.

  • Formal VA Employee Contacts 9Wants to Know.

    Formal VA Employee Contacts 9Wants to Know.
    Former Denver VA Hospital employee Thomas Belinski contacts 9Wants to Know with allegations of improper scheduling practices and patients dying while on waiting lists for care.

  • Denver VA Issues Press Release

    Denver VA Issues Press Release
    Denver VA issues press release, denying whistleblower’s allegations. Officials say the Department of Veterans Affairs does not maintain “secret” waiting lists.

  • VA Reverses Position

    VA Reverses Position
    VA reverses position, now admitting an unofficial wait list was discovered in the Denver sleep lab in 2012. A Colorado congressman says he will launch an investigation.