Ims logo color vertical 410x410

New Client Process

  • Initial Design Consultation

    Contract Signed, Client Billed first payment, Initial Consult with Sales & Account Manager
  • Period: to

    Initial Design

    Logo revisions, website mock-up, colors, fonts, etc.
  • Period: to

    Client Onboarding / Training

    Account Manager training and onboarding: social media, blogging, SEO, tracking and reporting, enewsletter, CRM (if applicable), etc.
  • Account Staging

    Account Manager assembles Creative Brief and assets, assigns design mock-up, stages account for hosting, social media, etc.
  • Initial Design Reveal

    Account Manager & Sales meet with client to reveal initial design mock-up, get notes for revision, etc.
  • Period: to

    Design Revisions

    One week for revisions, second reveal
  • Design Approval

    Second reveal, design approval.
  • Period: to

    Website Buildout / Collateral Design

    Build out site, email templates, blog design, social media, etc.
  • Design Review / SEO / Code Check

    Dana M. reviews design / Dana A. builds in SEO / Code Compliance audit & code revisions
  • Final Client Approval

    Share a live link with client, three days for final approval then site goes live.
  • Program Goes Live

    Launch Website Live
  • Begin Ongoing Services

    enewsletter, blog content, website hosting, website maintenance, SEO, tracking and reportint